Managed Services

Today’s fast pace environment brings technical evolution with number of benefits. Many organizations, however are not always able to leverage them due to the lack of internal resources and skills to evaluate their value to the business. The implementation of improper strategies results in the drainage of internal resources, poor performance of IT infrastructure and shrinking focus on business advancements. If you are facing these challenges and your IT infrastructure operations are demanding too much from your internal resources for its care and feeding, KTS can help you with customized managed services solutions. KTS offers best-in-class managed services solutions enabling organizations to focus on their core objective i.e. business improvement, while we manage the smooth operations of your IT infrastructure.

The managed services team at KTS is well-versed with the challenges associated with the day-to-day system administration in all industry vertices. They are consistently working with advanced technologies and state-of-the-art service desk tools to increase their responsiveness and deliver a reliable and high-performance IT infrastructure. Our managed services team works 24/7 to offer tailored services according to your business requirements. The managed services team at KTS is committed to enable your organization to:

  • Make the most out of your IT infrastructure investments
  • Benefit from increased productivity
  • Focus on your core business
  • Secure your corporate data

Managed Services Readiness Assessment – Our readiness assessment service helps business to identify the IT services that can easily be offloaded to the Managed services providers (MSP’s) like KTS, to free up your internal resources for focusing on better things. The managed services team at KTS utilizes a four-phase approach to identify these services and leverage industry best practices to prepare a transition plan.

Our Range of Managed Services Solutions and Services

KTS offers a wide selection of managed services solutions tailored to your strategic and operational goals:

  • 360 degrees (full stack) managed IT infrastructure services
  • Server and storage administration and maintenance
  • Backup, data protection and disaster recovery
  • Short-term and long-term staff augmentation
  • Network security – edge, core and wireless
  • Remote support (including mobile devices)
  • Microsoft suite of applications ad OS’s
  • Proactive monitoring and maintenance
  • Network security (AV, anti-malware)
  • IT asset inventory and management
  • Onsite/offsite data storage solutions
  • Call and ticket tracking tool options
  • Remote help desk

Your Challenges and Our Solutions:

  1. Are you finding it hard to fulfill your business’ evolving technology requirements because of resorting to day-to-day operations?

    KTS can analyze your current business environment and assist you in the transition to 360 degrees managed services to fulfill your long-term and short-term information technology requirements.

  2. Do you need to expand your IT team size for a crucial project and at the same time maintain your existing IT support level for daily functions?

    Based on your business requirements, KTS can offer you expert resources as an extension to your internal IT, to manage the technical risks associated with your crucial projects.

  3. Does your IT department lack the time and budget required for training and development to embrace the new and evolving technologies?

    KTS can offer you an expert and trained resource for the technology that you are trying to evaluate.

Let KTS take up all your worries of meeting the daily IT demands. We will ensure that you devote your mind and energy towards enhancing your business performance and innovation.

Contact us today to learn more about our managed services solutions and services. Give us a call to talk to one of our specialists about your business needs.